Returns / Help

30 days guarantee

We are very confident that our fine jewelry will meet and surpass your expectations, as your satisfaction is our utmost priority and goal. However, if for any reason you are not completely satisfied, you may return or exchange your item within 30 days from the date of purchase. Unlike other companies, we do not collect a restocking fee, and guarantee a full refund or exchange. Be assured that we ... more »

Return jewelry

If for any reasons you are not happy with your purchase, return the jewelry within 30 days and we will exchange it or refund the purchase price. A refund will be issued within 7 business days from the date of receiving back your order in the form the payment was received. The jewelry must be returned in its original condition, unworn and unaltered in any way. We do not cover the return shipping ... more »

Exchange jewelry

We will be happy to exchange your jewelry. When you send jewelry back to us, please tell us (on a copy of the invoice) what jewelry you would like to receive for an exchange. Be sure to include the jewelry item, style, name, gemstone-type and the price. We will credit your account for the amount of the returned jewelry, then charge you for the replacement silver jewelry and your new jewelry will ... more »

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