We are glad to offer You FREE SHIPPING on all United States orders and free USPS express mail shipping on International orders over 300 USD.
All International orders below 300 USD will be charged additional flat rate 25 USD fee. We will ship Your order via USPS mail with delivery confirmation number.
We strongly recommend to insure Your order.
Our flat rate insurance fee is just 6 USD.
We are not responsible for uninsured orders, that will be lost, damaged or undelivered. Please make sure You provided corect and complete address.
To validate Your address You may go here http://zip4.usps.com/zip4/.
Most orders will be shipped from our office within 24 hours of payments received and cleared.
We ship our orders from Monday to Saturday. Weekends orders will be shipped on Monday or Tuesday, if Monday is a Holiday. Delivery time of all domestic orders is 3 to 7 business days.
Delivery time of international orders is 5 to 12 business days.
International buyers are fully responsible for any additional fees imposed by customs, including any tariffs and duties.
Note: We don't use the word 'jewelry' on the external packaging!
We guarantee that You will love our silver jewelry. There is no possibility to find two identical items in our store. We guarantee that.
It means no one will enjoy the same unique piece of jewelry as You do.
Wearing our products You will notice the envious look of other women admiring Your beautiful silver jewelry.
We are very confident that our fine jewelry will meet and surpass Your expectations, as Your satisfaction is our utmost priority and goal. However, if for any reason You are not completly satisfied You may return or exchange Your item within 30 days from the date of purchase.
Unlike other companies, we do not collect a restocking fee, and guarantee a full refund or exchange.
Be assured that we will always honor our guarantee of Your 100% satisfaction with Your silver jewelry purchase. We will speedily process Your refund and credit Your card for the purchase amount, no questions asked.
If for any reasons You are not happy with Your purchase, return the jewelry within 30 days and we will exchange it or refund the purchase price.
A refund will be issued within 7 business days from the date of receiving back Your order in the form the payment was received.
The jewelry must be returned in its orginal condition, unworn and unaltreted in any way. We do not cover the return shipping cost unless the item is damaged or broken due to our company's negligence.
If You have any question please contact us by email or by phone.
We will be happy to exchange Your jewelry.
When You send jewelry back to us please tell us (on a copy of the invoice) what jewelry You would like to receive for an exchange. Be sure to include the jewelry item style name, gemstone-type and the price. We will credit Your account for the amount of the returned jewelry, then charge You for the replacement silver jewelry and Your new jewelry will be on its way to your door.
If You would like Your jewelry to be exchanged faster - just order Your new jewelry online and also mail Your return jewelry to us. Your new jewelry will arrive in 2-3 business days, and, when we receive Your returned jewelry, we will credit Your card for the amount of purchase. See the section above for the address and details for returning Your jewelry.
To assure Your maximum comfort and satisfaction we accept the following payment methods:
Following credit cards
Our website offer a secure shopping card system.
On the order form You can safely enter a card number, name and address.
PayPal
Payments may be made with PayPal, just select the button on the order form.
Google Checkout
Payments may be made with Google Checkout, just select the button on the order form.
Checks and money orders
We accept all money orders and checks (in USD only) All personal and bussiness checks will be held until they are cleared.
If You prefer to send us a money using a wire transfer method, please contact us for more information.
Talk to Our Jewelry Experts
Monday to Friday from 9AM to 5PM EST